Protecting the Most Valuable Resource on Site
Beware! Head scratching. Chin rubbing. Shrugging of the shoulders. These triggers, or red flags, are signs which indicate to you that a person is working in knowledge-based mode. Join me in this session to explore how using human performance tools and techniques can help to reduce the number of adverse outcomes on a project which occur as a result of error traps, triggers, and mental modes. Participants will walk away with an understanding of what human performance is, the benefits of a successful program, and its impact across their organizations.
- As a result of taking this course, the learner should understand how human performance improves reliability and accountability while reducing costs and errors.
- As a result of taking this course, the learner will understand the five human performance principles and be able to identify common error traps and triggers.
- As a result of taking this course, the learner should be able to integrate human performance tools and techniques into their current processes.