Communication: THE Best Management Practice
Barry Fagan, PE/PLS, ENV SP, CPESC, CPMSM, CESSWI
Whether at the program or project level, trust is at the heart of every successful stormwater management effort. Trust influences technical outcomes; trust informs leadership; trust fosters understanding and grace during the inevitable and uncontrollable storm. Trust requires relationship; relationship requires connection; connection requires effective communication.
In this presentation, Barry Fagan will present the connection between successful stormwater management outcomes and effective communication efforts. He will characterize communication as being THE best management practice and demonstrate practical applications for ensuring your success through trust, relationship, connection, and effective communication.